The Integrity Team (“The Integrity Team,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, contact forms, real estate services, telephone communications, email communications, and text messaging services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone or mobile phone number
- Mailing address
- Property address
- Information regarding your interest in buying, selling, leasing, or investing in real estate
- Property search preferences
- Information submitted through website forms
- Communications between you and The Integrity Team
- Appointment and scheduling information
- Other information you voluntarily provide
We may also automatically collect certain information when you use our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring website
- Dates and times of website visits
- Cookie and analytics information
We may also receive information from real estate websites, advertising platforms, lead providers, MLS systems, referral sources, social media platforms, and other sources when permitted by applicable law.
2. How We Use Your Information
We may use information we collect to:
- Respond to inquiries about real estate
- Provide information about homes and properties
- Assist buyers, sellers, landlords, tenants, and real estate investors
- Schedule showings, consultations, appointments, and other real estate activities
- Provide property updates and market information
- Communicate by telephone, email, or text message when permitted
- Maintain customer and prospective-client records
- Operate and improve our website
- Manage our customer relationship management systems
- Provide requested real estate services
- Prevent fraud, misuse, or security incidents
- Comply with legal, regulatory, and professional obligations
- Protect the rights and property of The Integrity Team and others
3. Telephone, Email, and SMS Communications
If you voluntarily provide your contact information and consent to communications, The Integrity Team may contact you by telephone, email, and/or text message regarding real estate services.
Text messages may include responses to inquiries, property information, showing information, appointment confirmations, appointment reminders, scheduling updates, property-search updates, transaction-related information, and other communications regarding real estate services you have requested or expressed an interest in receiving.
Consent to receive text messages is not a condition of purchasing any property, product, or service.Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying
STOP to a text message from us. After receiving your STOP request, we may send a final confirmation message confirming that you have been unsubscribed. You will then no longer receive SMS messages unless you subsequently opt in again.
For assistance with text messaging, reply
HELP or contact us using the contact information provided below.
Wireless carriers are not liable for delayed or undelivered messages.
You may unsubscribe from marketing emails using the unsubscribe link provided in applicable emails.
4. SMS and Mobile Information Privacy
The Integrity Team does not sell phone numbers or SMS opt-in information.
Data will not be sold or shared with third parties for marketing or promotional purposes.Mobile phone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or provided to unaffiliated third parties for their own marketing or promotional purposes.
We may provide information to vendors and service providers that perform services on our behalf, including customer relationship management providers, communications providers, website providers, hosting providers, analytics providers, and telecommunications providers, but only as reasonably necessary to provide those services on our behalf.
SMS consent and opt-in information will not be used by those providers for their own independent marketing purposes.
5. How We May Share Information
We may disclose personal information when reasonably necessary to provide our services, including to:
- Members, agents, employees, and contractors of The Integrity Team
- Our brokerage, where applicable
- Website hosting and technology providers
- Customer relationship management providers
- Telephone, email, and SMS service providers
- Analytics and website-performance providers
- MLS and real estate technology providers
- Title companies, lenders, inspectors, attorneys, appraisers, surveyors, insurance professionals, and other real estate professionals when you request, authorize, or reasonably expect such involvement in a transaction
- Government agencies, regulators, courts, or law enforcement when required by law
- Successors in connection with a merger, acquisition, restructuring, sale, or other transfer of all or substantially all of our business
We do not sell personal information or provide personal information to third parties for their independent marketing or promotional purposes.
6. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising effectiveness, and improve our services.
Third-party services used on our website may collect information in accordance with their own privacy policies.
You may be able to control certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the website.
7. Third-Party Websites and Services
Our website may contain links to MLS listings, mortgage providers, title companies, social media platforms, mapping services, real estate portals, and other third-party websites or services.
The Integrity Team does not control the privacy practices of those third parties. You should review the privacy policies of any third-party website before providing personal information.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, electronic transmission, database, or information-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain our business and client records
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
- Maintain transaction documentation
- Protect our legitimate business interests
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
10. Your Privacy Rights
Depending on where you reside and the laws applicable to The Integrity Team, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request confirmation of whether we process your personal information
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a portable copy of certain information
- Opt out of certain uses of personal information, where applicable
- Appeal certain decisions regarding privacy requests
- Exercise privacy rights without unlawful discrimination or retaliation
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before completing a request.
11. Do Not Sell or Share
The Integrity Team does not sell personal information, phone numbers, or SMS opt-in information to third parties.
The Integrity Team does not share personal information with third parties for their independent marketing or promotional purposes.
If our data practices materially change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
12. Children’s Privacy
Our website and services are intended for adults interested in real estate and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under the age of 13 through our website.
If we learn that such information has been collected, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
The effective date shown at the top of this Privacy Policy indicates when the policy was most recently revised.
Continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy, our SMS program, or the personal information we maintain about you, please contact:
The Integrity Team2002 Judson Rd, Ste 108, Longview, TX 75605
903-238-7427
ronnie@integrityteamre.com
www.integrityteamre.com
For SMS assistance, you may also reply HELP to a message from The Integrity Team.